Returns & Exchanges

At WATCHDIVES, we want you to be completely satisfied with your timepiece, which is why we offer a 30-day return policy for items in original, unworn condition. If your watch doesn't meet your expectations, our streamlined process ensures a hassle-free exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) and the designated return address.

• 2.
  Prepare the Package

  Securely pack the watch in its original brand packaging, including all protective plastics, tags, warranty cards, and any complimentary tools or straps provided.

• 3.
  Ship the Item

  Send the package using a trackable shipping service to ensure safe delivery to our warehouse, as we cannot be held responsible for items lost in transit.

• 4.
  Quality Inspection & Refund

  Once received, our technicians will inspect the watch for signs of wear; approved returns will be processed within 3-5 business days to your original payment method.